Zt99 Terms and Conditions

1Introduction & Eligibility

Zt99 (hereinafter referred to as "we", "the Platform", or "the Site") is an online gaming platform operating under the domain zt99.onl. These Terms and Conditions ("Terms") constitute a legally binding agreement between zt99 and its users ("Members").

By creating an account, accessing the platform, or using any of zt99's services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions in their entirety.

These Terms are provided in Bengali; however, the English version shall prevail for all legal interpretation purposes. zt99 reserves the right to amend these Terms at any time.

2Account Registration & Management

To become a member of zt99, you must complete the registration process. You are required to provide accurate and truthful information at the time of registration.

Registration Terms

• Each individual may open one account only.
• The name, mobile number, and date of birth provided at registration must be accurate.
• Creating multiple accounts from the same IP address or device is strictly prohibited.
• Members are solely responsible for keeping their account password strictly confidential.
• Sharing or transferring your account to another person is strictly prohibited.
• Any unauthorized access to your account must be reported to zt99 immediately.

Update Account Information

If your contact details (mobile number or email) change, please update them in your account. zt99 will not be held responsible for any issues arising from outdated information.

3Eligibility & Age Restriction

To use zt99, all of the following conditions must be met:

• You must be 18 years of age or older.
• Online gaming must be legally permitted in the country where you reside.
• You are of sound mind and are agreeing to these terms of your own free will.
• You are not an employee, director, or family member of any zt99 staff.

Zt99 reserves the right to verify your age and identity at any time. Your account may be temporarily suspended during the verification process. Failure to pass verification will result in account closure, and any deposited funds will be handled in accordance with applicable rules.

4Deposit Rules

To play games on zt99, you must first deposit funds into your account. We support a range of payment methods.

Important Deposit Terms

• Deposits must be made only from a payment account registered in your own name.
• Deposits made through third parties are strictly prohibited.
• Refunds are generally not issued once a deposit has been completed.
• Zt99 may automatically block suspicious transactions.

For more details, please visit our Deposit Visit the page.

5Withdrawal Rules

Withdrawing from zt99 is simple and fast, though certain conditions must be met.

Withdrawal Conditions

• Account verification (KYC) may be required before processing a withdrawal.
• Withdrawals can only be made via the same method used for the original deposit.
• The minimum withdrawal amount is BDT 500.
• Winnings from bonuses are subject to wagering requirements before withdrawal.
• A new withdrawal request cannot be submitted while a previous one is still being processed.

Processing Time

Withdrawal requests are typically processed within 15 minutes to 24 hours. However, delays may occur due to KYC verification or security checks. For more information, please visit our Withdraw Visit the page.

6Bonuses & Promotions

Zt99 regularly offers a variety of bonuses and promotions. Each bonus has its own terms that must be read carefully.

General Bonus Terms

• Please read the specific terms of each bonus before claiming it.
• To withdraw bonus funds, the specified wagering requirement (typically 20x–30x) must be met.
• A member may not claim the same bonus more than once.
• A maximum bet limit may apply to wagers placed using bonus balance.
• If bonus abuse is suspected, zt99 reserves the right to cancel the bonus and investigate the account.
• All bonus offers are available for a limited time and may be discontinued without prior notice.

Zt99's VIP Program members receive exclusive bonuses and special privileges.

7Gaming Rules

The following rules must be followed while playing games on zt99:

• Each game has its own rules — make sure you understand them before playing.
• Game outcomes are determined by RNG and are completely fair.
• In Live Casino games, the dealer's decision is final.
• If a game is interrupted due to a technical error, zt99 may void that round.
• In Sports Betting, bets will not be accepted after the designated cut-off time.
• Using any software or bots to play games is strictly prohibited.

To learn more about our gaming services Live Casino, Slots and Sports Visit the page.

8Prohibited Activities

The following activities are strictly prohibited on zt99 and may result in permanent account closure:

• Multiple Accounts: Creating or operating more than one account under the same identity.
• Bonus Abuse: Creating artificial betting patterns to exploit bonuses.
• Money Laundering: Using the platform to launder money from illegal sources.
• Hacking or Fraud: Exploiting system vulnerabilities or attempting to access another member's account.
• Collusion: Colluding with other players to gain an unfair advantage.
• Bot Usage: Playing games using automated software or scripts.

If any prohibited activity is detected, zt99 reserves the right to close the account without notice and report it to the relevant authorities.

9KYC & Identity Verification

Zt99 complies with international Anti-Money Laundering (AML) policies. As a result, your identity may be subject to verification at any time.

Documents Required for Verification

• Clear photos of both sides of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement — within the last 3 months).
• Proof of payment method ownership.

Withdrawals may be placed on hold during the verification process. Verification is typically completed within 24–72 hours.

10Privacy & Data Protection

Zt99 is committed to protecting your personal information. Our full data collection and usage policy can be found in our Privacy Policy Available on the page.

• Your personal information will never be sold to third parties.
• Your information will be used solely for service delivery and security purposes.
• Information may be disclosed in response to a valid request from legal authorities.
• All data transfers are secured using SSL encryption.

11Responsible Gaming

Zt99 believes gaming should be a source of entertainment, not addiction. We place responsible gaming at the highest priority.

Self-Control Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Once a set loss limit is reached, gameplay will automatically stop.
• Temporary Break: Temporarily suspend your account for 24 hours up to 30 days.
• Self-Exclusion: Permanently deactivate your account for a long-term break.

If you feel that gaming is having a negative impact on your life, please contact our Responsible Gaming Visit the page for assistance.

12Account Closure & Suspension

Zt99 may close or suspend an account under the following circumstances:

• Any breach of these Terms and Conditions.
• Evidence of fraudulent or deceptive activity.
• Registering with false information.
• Account inactive for an extended period (over 12 months).
• Direction from legal authorities.

Members may close their account at any time by contacting support. Please withdraw any eligible balance before closing.

13Limitation of Liability

Zt99 is not liable for the following:

• Losses resulting from internet disruptions or technical issues.
• Delays or errors caused by third-party payment providers.
• Unauthorized access to the account due to member negligence.
• Service interruptions due to market changes or unforeseen circumstances.

In the event of any dispute, zt99's maximum liability is limited to the original amount of the transaction in question.

14Terms Changes & Updates

Zt99 reserves the right to modify, amend, or cancel these Terms and Conditions at any time. Members will be notified of any significant changes.

Continued use of zt99 after any changes takes effect will be considered acceptance of the updated terms. We recommend visiting this page regularly.

If you have any questions or need clarification, please contact our support team: [email protected]